Thank you for the review Anivaldo, you were wonderful guests. I know you are new to AirBnb, but I am not sure why you marked my home as a 4.9 for cleanliness when it is always spotless and sparkly clean for guests when they arrive. In our conversations, there wasn't any mention of displeasure with anything during your stay. You also left a 4.9 on location and also not sure why because the description in my listing is accurate of where it is and it is central to everything - I have alot of information in my listing what is close and distance of attractions to my home and answered any questions you had before and during your stay. My neighbors and families in my community are welcoming and quiet - you did not mention anything about feeling unsafe or having problems with anything. I try not to be intrusive and respond quickly to all questions. Your 4.9s made a change on my overall review rating and that affects my standing with AirBnb, so all I ask is in the future if you have any concerns with a host or their home, please address it as it happens, not at review time, all Superhosts are more than happy to bend over backwards for their guests to keep that status. Reviews do affect our ratings. Superhosts get their Superhost status from real reviews, reviews can't be removed and no one other than an actual guest can leave a review so they are not fake ratings. If someone is a Superhost it's because they have worked really hard to make sure their home description is accurate and their home as stellar and comfortable as they can make it for their guests. Thank you again for staying in my home, please come back and stay again if you are in the area.