Ajude os hóspedes a viajarem como moradores locais
No início, o Airbnb era uma plataforma que permitia que você viajasse de forma econômica ao se hospedar na casa de outras pessoas. A ideia decolou conforme mais anfitriões ofereceram lugares no mundo todo e interagiram com os hóspedes.
Os quartos celebram essa tradição: são ótimos para hóspedes que preferem um pouco de privacidade, mas também querem conhecer novas pessoas e a região tal qual um morador local. Com um quarto, os hóspedes têm seu próprio espaço em uma casa, além de acesso a espaços que podem ser compartilhados com outras pessoas.
Confira algumas dicas para ajudar os hóspedes a se sentirem à vontade para reservar uma estadia com você.
Compartilhe seus lugares favoritos
Você pode ajudar os hóspedes a conhecer melhor sua região ao criar um guia para seu anúncio. Essa é uma maneira fácil de compartilhar suas recomendações com os hóspedes.
Muitos anfitriões também oferecem recomendações pessoalmente. Reed, que recebe hóspedes em um quarto na Filadélfia com sua esposa, convida os hóspedes para jantarem com eles no domingo. Ele fala sobre "lugares legais que não são tradicionais", como o café do bairro que tem paredes de livros.
Às vezes, Reed convida os hóspedes para dançar salsa, um de seus passatempos favoritos. "Fomos com alguns hóspedes a um lugar latino para nos divertirmos um pouco", afirma ele. Segundo ele, alguns hóspedes "agora são como nossos filhos".
Making guests feel at home
Guests may book your room because your host profile creates a sense of familiarity, which can help guests feel comfortable staying with you.
Nicola, who hosts a room in Fitzroy, Australia, shares that she appreciates new cultures and cuisines. She’s found that some guests like to “hang out and feel like they’ve got a home here.”
She and her brother, a renowned chef in Melbourne, sometimes offer to cook meals with guests. “We’ve got a commercial kitchen, so they can roll out the pasta or the panini breads,” she says.
One group felt so at ease that they did yoga in Nicola’s living room. “It was great that they really enjoyed the space,” she says. Noting their interest in exercise, Nicola took them to a park nearby, where they spent an afternoon climbing trees and talking about other places to explore.
Embracing the unexpected
Think about how you’d like to interact with guests, and let them know what you prefer. If you’re up for socializing, your openness may lead to meaningful connections.
Garth, a host in Auckland, New Zealand, says welcoming guests allows him to spend more time with people from other cultures without traveling. He thought, “Let’s bring the people to me.”
One of Garth’s most memorable moments as a host happened with guests visiting from France. The mother asked if her son could watch him tinker in his garage workshop. “He thought everything I was doing was cool,” Garth says.
So Garth came up with a project they could do together. “We made a little boat, and we painted it,” he says. “It was really lovely, because he didn’t speak English, but we had this shared language.”
You can get more hosting stories and tips by joining your local Host Club. These clubs are run by and for hosts, and offer in-person and virtual meetups, ongoing support, and Airbnb news and product updates.
Information contained in this article may have changed since publication.