Khoi sees hosting as an opportunity to introduce guests to the people and places that give his neighbourhood its character. As a host, he often shares recommendations for local businesses such as Kafebean, Amora Spa, and Pho Khoi, helping guests discover places they might otherwise miss.

Those recommendations often become part of his guests’ daily routine. Someone staying at his Airbnb listing may return to the same neighbourhood café every morning, bringing steady business and building a familiar connection with the people who work there.

Khoi also features products and workshops from local artisans in his spaces. Guests can learn how coffee is grown in Dalat before enjoying a cup, or hear the story behind a handcrafted mosaic before taking one home. For the artisans, this creates opportunities to gain customers, reach international visitors, and share the meaning behind their work.

As his hosting business grew, Khoi never forgets the cornerstone of hosting which is being a responsible host. He believes responsible hosting starts with respect for the neighbourhood. His team informs guests about house rules before check-in, manages quiet hours strictly, keeps staff available around the clock, and maintains security cameras in external common areas and fire safety equipment on every floor.

For Khoi, the goal is to prevent problems before they happen. That means being transparent with neighbours, maintaining consistent standards, supporting local businesses and community activities, and remembering that the neighbourhood is home to others first.