The downstairs bathtub/shower does work. A former guest had pulled on the faucet thinking it was the way to turn the shower on. So now, you do have to push in on the handle a bit while turning to get the water on. Those instructions were in the yellow book that I mentioned to you at check in. Same for the locks. The upstairs fan is being replaced as there was a recent lightening strike that created a surge in the house and fried 2 of the fans. There was a Wind Machine portable fan provided. I regret that the instructions were not read and followed. I also regret that I was a simple text or phone call away if any questions arose and I received none.