DESTAQUES DA ACOMODAÇÃO
Excelente experiência de check-in100% dos hóspedes recentes avaliaram o processo de check-in dessa acomodação com 5 estrelas.
Lydie & Ghizlane é um SuperhostSuperhosts são anfitriões experientes e muito bem avaliados, comprometidos em fornecer estadias excelentes para seus hóspedes.
Ótima localização100% dos hóspedes recentes avaliaram o local dessa acomodação com 5 estrelas.
Localização perfeita a 50m da praia e 3 quadras do metrô, para esse aconchegante apartamento moderno e colorido, muito silencioso e extremamente bem equipado para uma estadia super confortável.
Espaço pronto para uso de notebook
Tipos de cama
1 cama queen, 2 camas de solteiro
Regras da Casa
Não permite animais de estimação
Não são permitidas festas ou eventos
O horário estabelecido para check-in é entre 09:00 - 22:00.
Checkout às 10:00
Al llegar al departamento no tuvimos ningún problema, de hecho agradecemos que nos hayan estado esperando con agua en el refrigerador, papel higiénico en el baño y jabón. Esto sé agradece. Pero tenemos varios puntos que deben mejorar. El mal olor que sale de algún lado del depar…
Resposta de Lydie & Ghizlane:
I must confess I am very surprised to read Dany's comment as I did myself her check in and check out and as always, I asked them if they had had a good stay, if everything was Ok with the apartment, working well etc... And Dany's answer was: " Oh yes everything was perfect we had such a great time !"... So.. let's clear some points we think are incorrect and/or exaggerated from Dany's part: 1/ I have absolutely no idea about the smell she is talking about as she never mentioned it during her 17 days stay... and nobody ever complained about that before. 2/ Before making her booking Dany asked about the type of bed. She was clearly explained that they were 2 single beds put together with double king size sheets for couples or single bed sheets for people who actually do prefer this option. She was aware of that and I really don't understand how she could find herself down in the middle of the bed as her bed configuration chosen was with double king size sheets. 3/ We are not a hotel and let our guest's disposal a set of sheets and towels for a period of 8 nights maximum. In Dany's case 2 of each (sheets & towels) were left for a 17 days stay yes. She asked for more and I kindly offered to let at her disposal one more set of sheets for single beds as the other double ones we had were at the laundry. She didn't even bother to answer my offer so, obviously she had to go to the laundry (leave the sheets, pay, they are delivered directly at home in 2 hours time, what a huge job and discomfort !). 4/ Sand has to be let where it comes from: at the beach and NOT inside the apartment. There is also a tab to clean feet etc... in the building entrance and guests are kindly orientated to take off the sand when coming back from the beach, mainly to avoid their own discomfort inside the apartment. When Dany asked for some cleaning material and products (which is true our house keeper had forgotten to leave at disposal, sorry about that) I went promptly to the apartment to leave several items and not only a broom and dustpan as she said above but never mind. For some people anyway, the more you may do or say will never be enough !
Fevereiro de 2018
Lydie & Ghizlane é um SuperhostOs Superhosts são anfitriões experientes e muito bem avaliados que se empenham ao máximo para proporcionar estadias excelentes para os hóspedes.
Both French girls "lost in Brazilian translation" and working together, we are simply in love with our city: Rio de Janeiro. We are always happy to give good tips and advice for the people willing to discover the marvellous city. Carpe Diem is our motto; Looking forward to host…
Idiomas: English, Español, Français, Português
Taxa de resposta: 100%
Tempo de resposta: dentro de algumas horas
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