first of all thank you very much for your feedback. Actually I am a bit perplexed - after over 60 guests from over 25 countries all around the world you are the first one who raises a complaint - so please give me the opportunity to justify myself:
First I want to say some things in general:
- reg. "smoking residence": sorry but in point of fact that's simply not true. If somebody wants to smoke in my flat it's ok for me on rare occasions if he/she smokes in the spacy living room close to the window. In no other room smoking is allowed - especially not in the bedrooms I rent out via AirBnB. In my opinion it's just disgusting if a flat smells of cigarette smoke - so even in the living room there is no definitely no nasty smell.
- reg. "noise level": mutual consideration is in my opinion the key success factor for living together in a shared flat. At the latest till 10 p.m. (in exceptional cases till midnight) it's ok for me if there is a increased noise level in the living room (playing music, etc.).
Now I want to take the opportunity to give you a quick personal feedback:
Indeed I am a bit disappointed. From my point of view it's a real pity that you didn't say any word regarding your complaints you mentioned above during the whole duration of your stay - quite the opposite: you two were sitting with me and the other guests in the "smoky" (lol - no comment) living room and we were drinking wine together. During your whole stay (5 nights!) we talked every day (small talk, sightseeing recommendation, restaurant recommendation, and much more) - so you had more than enough opportunities to talk to me regarding your complaints like adults (normally) do. It would have been so easy for me to fix your concerns and to make you pleased.....maybe you should book next time a hotel - because AirBnB is (in my opinion) not just about having a place to sleep - rather it's a platform for both the host and the guest to communicate (!) with each other in a really open-minded way - too bad that it didn't work in your case!
Sorry that I am giving you this detailed feedback publicly available - that I had the deep feeling that I really have to clarify this matter.
To all members of the AirBnB-community who read this: I am really inviting you to scroll below, read the other detailed recommendations and then you can decide whether you want to stay at my place... :-)